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Enter a question into the search form or browse the support topics below.
Course
9
- I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
- Links to other sites not working when I click on them
- The submit button is not working once I enter my answer
- Sometimes I can’t enter comments in the text box – it won’t allow me
- I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
- I clicked on the video and it didn’t start
- How do I move to the next page?
- I can’t open the program – says no “app” to be found
- I scored really low on some of my courses, so I want to take them over, is that ok?
Scores
7
- I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
- I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
- I am not sure I completed a module, it doesn’t tell me I’ve completed it.
- The submit button is not working once I enter my answer
- I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
- My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
- I scored really low on some of my courses, so I want to take them over, is that ok?
Reporting
7
- I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
- I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
- I am not sure I completed a module, it doesn’t tell me I’ve completed it.
- The submit button is not working once I enter my answer
- I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
- My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
- I scored really low on some of my courses, so I want to take them over, is that ok?
Certificates
4
- I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
- My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
- What do I do if my certificate does not print?
- I scored really low on some of my courses, so I want to take them over, is that ok?
Popular Help Questions
16
- How to address participants that did not complete the material – but skipped through the slides
- I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
- I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
- Links to other sites not working when I click on them
- I am not sure I completed a module, it doesn’t tell me I’ve completed it.
- The submit button is not working once I enter my answer
- Sometimes I can’t enter comments in the text box – it won’t allow me
- I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
- I clicked on the video and it didn’t start
- How do I move to the next page?